Our Solution:
Our 311 mobile app is a comprehensive solution to enhance communication between residents, city staff, and local governments. Whether you’re reporting issues, managing work orders, or analyzing community data, our platform streamlines every process for increased efficiency and transparency.
Mobile App for Residents:
Our user-friendly mobile app allows residents to quickly report issues directly from their phones, like potholes, streetlight outages, and more. Simply submit a request with photos and details, and track its progress in real time.
Mobile App & Web Application for City Staff:
Our cloud-based work order and management system empowers city staff to efficiently manage requests, assign tasks, and track work completion. With real-time updates, the platform ensures seamless coordination and faster response times.
Online Portal for Issue Reporting:
In addition to the mobile app, we provide a website link for residents to report issues from their desktops or laptops. This ensures accessibility across all devices, making it even easier for residents to get involved in improving their community.
Analytics & Reports:
Our analytics and reporting tools provide valuable insights into community trends and issue resolution performance. City leaders can access reports to better understand service demands and make data-driven decisions to enhance city operations.
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