Plans & Pricing
choose your plan
Share important and valuable community information, calendar events & activities
Civita App - For Residents
Civita Field Service App - For You Employees
Email Notifications to Community Members
Storage
Issues Submitted
Civita Community Pro
$349.99
per month
Civita Community Engage
$599.99
per month
Full Plan Comparison
| Civita App – For Residents: | Civita Community Pro | Civita Community Engage |
| Residents can create issues from the Civita App | 350 | 1000 |
| Employees can create work orders from Civita Cloud | Included | Included |
| Auto-assign work orders to field tech / employee | Included | Included |
| Track history of work orders | Included | Included |
| Work orders show geo tagged location of images submitted | Included | Included |
| Up to 5 images can be uploaded per work order | Included | Included |
| Multi-Language Support – Includes English | 1 Included | 1 Included |
| Additional Language Support | 1 Included | 1 Included |
| Civita App – For Your Employees: | Civita Community Pro | Civita Community Engage |
| Employees can create issues / work orders from Civita Field Service App | Included | Included |
| Reassign work orders to field tech / employee | Included | Included |
| View assigned work orders | Included | Included |
| View work order details and location | Included | Included |
| Update work orders | Included | Included |
| Backend Employee Users | Up to 35 Users | Up to 70 Users |
| Ideal For Cities with Population | Up to 50,000 | Up to 70,000 |
| Civita Cloud – Our Community Engagement Platform: | Civita Community Pro | Civita Community Engage |
| Manage community engagement | Included | Included |
| Update banners and sliders on the app | Manual | API / Scraping |
| Define issue categories | Included | Included |
| Update to manage community engagement | Included | Included |
| Allow community members to create accounts | Included | Included |
| GEO fence the allowable issue submission range | Included | Included |
| Update community pages | Manual | API / Scraping |
| Ability to pull data from APIs or scraping data to reduce data entry | Manual | API / Scraping |
| Calendar | Manual | API / Scraping |
| * Text notifications to community members – issue status | 2,500/month | 5,000/month |
| ** Email notifications to community members – issue status | 30,000/month | 70,000/month |
| *** Storage | 5 Gb | 10 Gb |
| In-app push notifications | Included | Included |
| Automatic image recognition | N/A | Included |
| Advanced analytics | N/A | Included |
| Set-up and deployment | $2,500.00 (includes up to 15 hrs) |
$5,000.00 (includes up to 30 hrs) |
NOTE: * Additional Text: $0.035 • ** Additional Emails: $0.005 • *** Additional Storage: $0.35 per GB per month .
*** Additional issues: $45 per 1,000 tickets per month***
Additional languages – $25 per month
For every additional user, $5 per month
| Optional Services: | Civita Community Pro | Civita Community Engage |
| BetterServ.AI – Notifications – Geo-Fence | $199.99 | $399.99 |
| BetterServ.AI – CHATBOT (We Would change for additional Usage adding a percentage on Pricing ChatGPT API would charge us over a mazimum limit) |
$199.99 (Includes 7M Tokens) |
$399.99 (Includes 15M Tokens) |
| Additional Tokens | $25.00/million | $25.00/million |
Ask about our small population discounts:
If your City, Town or Village has 15,000 or less resident ask about our additional discounts.
Interested? Get In Touch!